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Here is
a list of some of important questions and our answers. This
page will be updated periodically as new questions are brought
to our attention.
Where is AMS located?
How much time does AMS usually need
to come and give us a onsite Binding Estimate?
What kind of Valuation is included with
AMS hourly rate?
Are all AMS Estimates BINDING?
Are AMS workers covered in case of a
onsite injury at my home?
Does AMS ever change its pickup or
delivery date?
What are considered Hazardous Materials
and shouldnt be packed?
How can I check to make sure AMS in
Licensed?
Should I defrost the freezer before
the moving date or wait till the movers arrive?
Will AMS do a flate rate?
Does AMS offer senior discounts?
Where
is AMS located?
(back to top)
We are located in
downtown Pioneer, CA on
Highway 88. Located in Historic Amador County
How
much time does AMS usually need to come and give us a onsite
Binding Estimate?
(back to top)
We can usually make out
to your home or office within 1 to 3 days from the time you
called. Same day appointments are available on more time
restricted moves?
What
kind of Valuation is included with AMS hourly rate?
(back to top)
Basic Coverage at
60 cents per pound per article
ensures recovery at 60 cents multiplied by the weight of the
item or the carton it’s packed in. Thus, if an item weighing
20 pounds is lost or damaged, you can recover $12.00 for that
item (60 cents x 20 pounds). This is very minimal protection
and your goods are probably worth considerably more. This
protection is included in
the
AMS hourly rate.
Actual Cash Value protection
ensures recovery at the actual cash value (i.e., fair market
value) of your lost or damaged item(s), up to the total value
you declare. AMS will
charge for actual cash value protection, and will state the
rate on the Agreement.
Full Value protection ensures
recovery at the full value (i.e., replacement value) of your
lost or damaged item(s), up to the total value you declare.
The carrier may offer deductible in combination with full
value protection. You are responsible for deductibles unless
the mover loses an item, refer to the section on
Limitations on the
Carrier’s Liability.
AMS will charge for
full value protection,
and will state the rate on the Agreement.
Are
all AMS Estimates BINDING?
(back to top)
YES,
AMS only gives
Binding Estimates! The only
time AMS will change the
Not To Exceed Price is if
the amount of items agreed upon at the time of the estimate is
changed or if the Destination changes. The
AMS crew leader will issue a
Change of Services form
before the Not to Exceed Price
is changed.
Are
AMS workers covered in case of a onsite injury at my home?
(back to top)
Yes, All
AMS workers are covered by a
State Workers compensation policy.
Call our office for a copy of our
Certificate of Liability.
Does
AMS ever change its pickup or delivery date?
(back to top)
No, the only reason we
would ever change the agreed upon date of Delivery or Pickup
would be because of weather or technical difficulties with the
truck. Although very rare, these things can happen. Sometimes
mother nature has the last say in things, especially in the
higher elevations. Any other reason the date would change
would be upon the customer's request.
What
are considered Hazardous Materials and shouldnt be packed?
(back to top)
Hazardous Materials, as
defined by the U. S. Secretary of
Transportation, are not accepted for shipping.
Some of the materials
most common to household use are indicated below. Please
contact your mover if you have any questions.
COMBUSTABLE LIQUIDS: Rubbing
Alcohol, Lubricants (Motor Oils), Anti-Freeze Compounds
CORROSIVES: Acids, Drain
Cleaner, Photographic Acids used in developing film, Bleach,
Batteries (wet or dry), Water Purifying agents used in
swimming pools
EXPLOSIVES: Fireworks, Small
Arms Ammunition, Flash Bulbs
FLAMMABLES: Lighter Fluid,
Matches, Wood Oil Stains, Petrol-Chemical Based Garden Sprays,
Paint or Varnish, Paint or Varnish Removers, Butane / Propane
/ Gasoline (garden equipment), Signal Flares, Charcoal
Briquettes
COMPRESSED GASSES: Aerosol
cans, Fire extinguishers, Scuba diving tanks
How can I check to make sure AMS in
Licensed?
(back to top)
You may call the PUC
at 1-800-FON-4PUC (1-800-366-4782)
to determine whether the carriers are licensed and insured and
whether the PUC has issued
informal citations or taken formal legal actions against the
carriers. AMS
Cal-T # is
189431 we are also members of
the
Amador County Chamber of Commerce.
Should I defrost the freezer before the moving date or wait
till the movers arrive?
(back to top)
Its always a good idea
to defrost the freezer 24 hours before the move just make sure
the freezer has a defrost pan under it or placed out side to
defrost.
Will AMS do a flate rate?
(back to top)
AMS does do flat rates on
larger items. Pianos, spas and other small jobs that just dont
fit into our 2 hour min. Or as defined in the
MAX4 tarriff.
Does AMS offer senior discounts?
(back to top)
YES,
AMS does offer a
Senior 10% discount. This is
determined by discounting 10% from the
Not to Exceed Price unless
your Not to Exceed Price
states the discount is already included.
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